bd335 Privacy Policy
This document explains in detail how your personal information is collected, why it is used, and how it is kept secure.
1. Introduction
Important: Please read this Privacy Policy carefully. By opening an account or using the services at bd335, you are considered to have accepted the terms of this policy.
bd335 places the highest importance on its users' privacy. This Privacy Policy explains how information is collected from users of the website https://bd335casino.cam, what purposes it is processed for, and in what circumstances it may be shared with third parties.
This document should be read alongside bd335's Terms and Conditions, and together both documents define the relationship between the user and the platform. In the event of any conflict, the Terms and Conditions will take precedence.
bd335 provides services only to adults residing in Bangladesh who are 21 years of age or older. Minors are not permitted to access this platform and no information is collected from them.
2. What Information Is Collected
bd335 collects two types of information from users — information provided directly and information collected automatically.
2.1 Information Provided Directly
Information you provide during registration, deposit, withdrawal, or when seeking support includes:
- Full name and date of birth
- Mobile number and email address
- Identity document details (National ID or passport)
- Payment method details — bKash, Nagad, Rocket, or bank account information
- Messages sent via live chat or email
2.2 Information Collected Automatically
When you browse the website, technical information may be recorded automatically:
- IP address and device type
- Browser version and operating system
- Time of visit and session duration on the website
- Information obtained from cookies and similar tracking technologies
- A log of which pages you viewed and which games you played
2.3 Identity Verification Information (KYC)
For account verification, bd335 may request scans or photos of identity documents. These documents are used solely for the purpose of confirming identity and are stored securely.
3. Purpose of Using Information
bd335 processes collected information for the following legitimate purposes:
3.1 Account Management
Personal information is used to create, verify, and maintain your account and to ensure login security. Your mobile number is also used for password recovery and sending OTPs.
3.2 Processing Financial Transactions
Payment information is essential for deposits and withdrawals. This information is needed to complete transactions via bKash, Nagad, Rocket, or bank transfer and to maintain transaction records. Every transaction of ৳500 or more for deposit or withdrawal is logged.
3.3 Customer Support
When providing support via 24/7 live chat or email, your account information is verified to ensure accurate and prompt resolution.
3.4 Security and Fraud Prevention
IP logs and transaction patterns are analysed to detect unusual activity and keep accounts secure.
3.5 Promoting Responsible Gambling
As part of bd335's Responsible Gaming guidelines, playing habits are monitored and support is provided to users who may be at risk.
3.6 Service Improvement
User behaviour is analysed to improve game variety, the payment process, and the overall user experience.
4. Cookies and Tracking Technologies
The bd335 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
4.1 Essential Cookies
These cookies are necessary to maintain login sessions, store security tokens, and remember language preferences. The core functions of the site are not possible without them.
4.2 Analytical Cookies
Analytical cookies are used to understand which pages are visited most, how long users stay, and where issues arise. This information is used to improve the service.
4.3 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.
5. Data Sharing Policy
bd335 never sells your personal information to third parties or transfers it for marketing purposes. However, sharing information may be necessary in certain circumstances:
5.1 Service Providers
Relevant information may be shared with contracted service providers for payment processing (bKash, Nagad, Rocket, bank), identity verification, and managing technical infrastructure. These providers may only process information for the specific task assigned and may not use it for any other purpose.
5.2 Legal Obligations
bd335 will comply if required to provide information under applicable laws of Bangladesh or by court order.
5.3 Transfer of Assets
If there is a fundamental change to business operations (such as a merger or acquisition), users will be informed in advance and assurance will be given regarding the protection of their information.
6. Data Retention and Security
6.1 Retention Period
Information is retained for as long as the account is active. Even after an account is closed, financial records and identity verification information may be kept for a period required by applicable law.
6.2 Security Measures
bd335 uses industry-standard technologies to keep your information secure:
- SSL (Secure Sockets Layer) encryption — all data transfers are secured
- Encrypted database — stored information is kept in encrypted form
- Restricted access — only authorised staff can view sensitive information
- Regular security reviews
6.3 Steps in Case of a Data Breach
If a data breach is detected, bd335 will act promptly and, where necessary, notify affected users in a timely manner.
7. User Rights
As a user of the bd335 platform, you have certain rights over your own information:
7.1 Right to Access Information
You can find out what information bd335 holds about you. Upon a request by email, the information will be provided within a set timeframe.
7.2 Right to Correct Information
If your profile contains incorrect or outdated information, you may request that it be corrected. The support team will verify and make the necessary changes.
7.3 Right to Close Account
You may request account closure at any time. However, transaction records may be retained in accordance with legal obligations.
7.4 How to Exercise Your Rights
To exercise any of the above rights, contact the bd335 support team via 24/7 live chat or email. All contact details are available on the About Us page.
8. Third-Party Services and Game Software
The bd335 platform uses software from various game developers including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe. These developers may process certain technical information to operate their games.
Each third party has its own privacy policy. bd335 does not control the policies of these parties, but works only with trusted and established partners. The respective policies of bKash, Nagad, and Rocket apply for payment processing.
9. Changes to This Policy
bd335 may update this Privacy Policy from time to time in response to service improvements or changed circumstances. If any significant changes are made, users will be notified via their registered mobile number or email.
If you continue to use the site after any changes, you will be considered to have accepted the updated policy. It is therefore advisable to revisit this page from time to time.
If you have any questions about any part of this Privacy Policy, you can find answers to frequently asked questions in bd335's general FAQ section — if you cannot find an answer there, contact the support team directly.
10. Contact Information
For any questions, complaints, or requests regarding this Privacy Policy, contact bd335 through the following:
- Live Chat: Via the chat button at the bottom right of the website (active 24/7)
- Email: [email protected]
- Language: Support is available in both Bengali and English
We generally respond to email requests in a timely manner. For urgent matters, use live chat as immediate assistance is available there.